Consumer laws
Laws that protect you when buying from, or sharing your information with, businesses selling in New Zealand, including online retailers.
It’s always a good idea to know a little bit about the law, particularly when buying goods and services.
Consumer Guarantees Act
Your consumer rights if there’s a problem with a product or service you bought.Credit Contracts and Consumer Finance Act
This protects you when you borrow money or buy products or services on credit.Online safety laws and rules
E-signatures and electronic transactions, plus laws against spam and upsetting digital messages.
Consumer information standards
Notices giving consumers specific information, eg about used cars, water efficiency or country of…Motor Vehicle Disputes Tribunal annual reports
Cases put to the Motor Vehicle Disputes Tribunal each year from 2012 to the…Fair Trading Act
Your rights if a business acts in an unfair or misleading way, including sales tactics…Privacy Act
This makes sure your personal information is kept safe and secure.Product safety
Products sold in New Zealand must be safe to use. Report accidents, near-misses, or unsafe…Other consumer laws and rules
Other rules and laws that affect your consumer rights — Weights and Measures Act, Human…